How to Build Your Own Help Desk

How to Build Your Own Help Desk

Many of us are using Evernote and/or OneNote to better manage our research, but that’s just one of many ways these platforms can help. A Help Desk notebook is one of them. Since I am my family’s tech support service, I quickly learned to create notes with step-by-step instructions to fix the most common problems. Now all I do is email that note  to the person to resolve the issue. Help Desk…

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